1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days. It is considered used and WE WILL NOT ISSUE YOU A REFUND OR PLACEMENT.
There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BIG AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included.
AFTER BOTH Buyer and Seller cancel the transaction from aixonne.com OR, you may choose to have a replacement.
1. It’s our ultimate goal to make sure you have a pleasant shopping experience.
Please leave us positive feedback and 5 stars rating if you are satisfied with our product and service.
2. We are working hard to fulfill your requirements. But if you have any problem when receive the parcel, please contact us by email or live chat.
Please DO NOT open dispute before communicate with us.
We have a number of high-quality Gold Sale customer service which will get back to you in less then 24 hours, they will give you the most professional feedback.
3. We understand the concerns and frustrations you might have, and will endeavor to resolve all issues.
Please give us the opportunity to solve any problem.
Thank you for your effort to make this sale and purchase experience a happy one.
1. The item will be declared at low value to help buyers avoid import duty. In most cases, buyers will not be taxed by the customs. But please be noted that buyer is responsible for any import duty and local tax if there is any.
2. When delivery, please check up your parcel before signed it. If you find the parcel is abnormal, you can refuse to sign.