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Frequently Asked Questions

Here's a list of the most frequently asked questions. If you have a question, please take your time and check this list, your question might have already been answered here. If you still can't find an answer to your question, do not hesitate to use the link on the right side of the page and send us a direct message.


What Shipping Methods Are Available?

We are collaborating with DHL, UPS, USPS, TNT FEDEX. We send to the world, through different big logistic providers, once your item is shipped. You will get updated about your order we will send you an email containing track number and postal service. Our company care so much about your order that's why we provide the best shipping solution for our customers we make sure customers get their order in shortest time possible.

How Long Will it Take To Get My Package?

When you order on aixonne, we provide platform to show all existing shipping methods which any method provide the time limit to deliver the order to destination. In general Aixonne offer two of free standard and paid express shipping methods, on some order we can provide other fast deliveries also.

How Should I to Contact if I Have Any Queries?

Many ways to contact our! If you don't find your answer, you can always contact us by sending your question to info@aixonne.com or by live chat, you can also make a call through our call center +1 (931) 492 6461 We will be happy to assist you about your question or inquiry.

Do I Need an Account to Place an Order?

Yes you need to register to be able to place your order. We suggest to make your account and fill the billing address and shipping address before placing your order. To get your order you should file your shipping address as well as the billing address